Additional Charge

Delivery times are Monday - Friday (excluding Bank Holidays) from 7:30am - 6:00pm. Most deliveries leave on Express Delivery for 1 - 3 working day delivery service. A 'working day' is Monday to Friday, excluding bank holidays. Weekends and bank holidays do not count as working days.

FREE 1-3 working day delivery service for all orders over £250 (excluding VAT). See our Delivery Page for further details.

Long Length Items like tile trims will incur a £9.99 delivery surcharge in line with our couriers. This surcharge is automatically added onto your order at the checkout stage.

Special 1 - 2 Day Shipping occurs when an item is sent to you direct from the manufacturer, usually on a next day service. This usually incurs a flat rate shipping charge of £15.99.

Click and Collect

We offer a free Click and Collect service on all stocked items at our main warehouse. Click and Collect orders are available for collection from 08:30am to 16:00pm Monday to Friday. Please allow 2 hours from your order to when you come and collect. Please wait for and bring your order confirmation paperwork with you. Collection address is Tile Fix Direct, Unit 1 Hollybush Lane, Ash Vale, GU11 2PX.

Delivery Damages

It's important that you indicate the damages on the delivery note when you sign for the goods. Notify Tile Fix Direct by emailing us or calling our advice line on 0333 320 04 24 if there are any damages or irregularities to your order within 24 hours of delivery.